Hotel manegement:Front office:

1. Front office: there are many more (types ,mode of payment ,.purpose ,process )

• Type of front office:

1. Guaranteed: in hotel guest are reservation .

1. Non guaranteed: in hotel guest are n`t reservation.

• Mode of payment;

1. Cash
2. credit card
3. Voucher
4. Company account

• procuder and process

1. Determaining the room availability
2. Document the reservation request

• Walk in: if guest