Hotel management :letter Regretting and Offering Alternative:-

Everest hotel

New baneshwor,

mr dev shrestha

Sindhuli ,nepal

Ref.Confirmation of resveration

Dear mr.shrestha

Thank you very much for your letter dated 15th may 2010.As per your request the following reservation has been made under the reservation confirmation number 1234567THM

Hotel management

Hotel manegement definitely has the intrinsic potential to grasp the student 's interest because of its relevance to hospitality .A dire need of trained hotel professiponal has always been left in the content of nepal. lately ,hotel management has become an admirable profession whice young boys and girls are proud to join and get trained for various level and positions. This book is ,i:e,a huimble attempts to give a general idea to the students,teacher and professionals ,inloved in the sphere of the hotel trade and business.

'A text book of hotel management parts 2 -fourth revised edition is a text book for basic course in hotel management enriched with practial dimenisions .Our effort to come up with separate books for( eleven and twelve ) from this edition is primarily based on the demand of the in numerable students ,teachers and professionals and partially owing to the revision in the syllabus this year.

The purpose of this book is to provide a sound foundation on all major department in a hotel ,especially to the student of class9 eleven) HSEB.

Hotel manegement:Front office:

1. Front office: there are many more (types ,mode of payment ,.purpose ,process )

• Type of front office:

1. Guaranteed: in hotel guest are reservation .

1. Non guaranteed: in hotel guest are n`t reservation.

• Mode of payment;

1. Cash
2. credit card
3. Voucher
4. Company account

• procuder and process

1. Determaining the room availability
2. Document the reservation request

• Walk in: if guest
  

Hotel Manegement

A hotel or inn may be defined as an estiblishment whose primary business is to provide lodging facilities for the general public .In the mean time ,it must provide one or more of the available facilities .Which include food and beverage service,room attendant service ,conuerge,bell and floor attendant service.Such service are provide to those who are in a fit condition to be received and have the capacity to pay for the service rendered.

The worde hotel may be formulated by the concept of hospitally service of which the primary objective is to provide lodge and foods to the people who are economically ,mentally and physically able to receive.There are many other properties in the field of hospitality business ,such as lodge,guest house,rest house ,restaurants but the concept of hotel is only regarded with the combination of all these activities.Hotel industries have scientifically been changed since,last five decades are:

1. H-Hospitality
2. O-Organization of
3. T-Tourism activities for
4. E-Eating and
5. L-Lodging.